Privacy policy

Last updated: January 1, 2026

Welcome to PRIME CARTON USA! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us. By accessing our website or using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect various types of information when you interact with our website, make a purchase, or subscribe to our newsletter, including:

Personal Information

This includes your name, email address, shipping address, and contact number provided during checkout or when contacting customer support.

Payment Information

When making a purchase, you may provide payment details such as credit card or other secure payment information. PRIME CARTON USA does not store complete payment information on its servers. Payments are processed through reputable and secure third-party payment processors.

Device and Usage Information

We may automatically collect technical information such as your IP address, browser type, operating system, and pages visited to improve website functionality and performance.

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders, including shipping and customer support

  • Send important updates, promotional offers, and newsletters (you may opt out at any time)

  • Improve our website, products, and services

  • Detect, prevent, and protect against fraudulent activity and security risks

3. Data Security

We implement reasonable safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission or electronic storage method is 100% secure. While we strive to protect your data, PRIME CARTON USA cannot guarantee absolute security.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

  • With trusted third-party service providers who assist in website operations, payment processing, surveys, or service delivery, under strict confidentiality obligations

  • When required by law, legal process, or government authority

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help enable website functionality and analytics. You may manage cookie preferences through your browser settings. Please refer to our Cookie Policy for more details.

6. Links to Third-Party Websites

Our website may include links to external websites or services. PRIME CARTON USA is not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies.

7. Children’s Privacy

PRIME CARTON USA does not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided personal information without parental consent, please contact us immediately so we can remove it.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The revised policy will be posted with an updated effective date. We encourage regular review of this policy.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle personal information, please contact us via our Contact Us page.

Thank you for choosing PRIME CARTON USA. We value your trust and are committed to protecting your privacy.

PRIME CARTON USA Team